Where And How To Scale AI In Telcos
McKinsey & Company, Wednesday, July 9th, 2025
Telecommunications leaders face three key areas of decision-making when adopting and scaling AI.
Telecommunications and other technology companies are under significant cost pressure as revenue has stagnated, with total telco market size outpacing inflation in only 2 out of 29 European countries in the last 15 years. To maintain competitiveness and continue to deliver value, telcos need to pursue a radical efficiency agenda of next-generation levers unlocked by emerging technology.