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All issuesVolume 328, Issue 4IT NewsCxO Podcasts

DPIT: Listening Before Leading w/April Marquez - #364 (41:33)

Dissecting Popular IT Nerds, Tuesday, July 22nd, 2025

What happens when technical expertise isn't enough for leadership success? April Marquez, ERP Implementation Specialist at FNS Fresh Produce, shares her journey from IT manager to strategic career pivot. With experience leading IT departments as a team of one and navigating the complexities of family-owned businesses, April reveals the critical leadership skill that most technical experts completely miss.

From managing multiple stakeholder opinions to making the difficult decision to step back from management for broader experience, April discusses the reality of career growth in small and mid-market environments. She explores the challenge of translating technical solutions into business language, the importance of professional networking through organizations like ISA, and why sometimes leaving good situations is necessary for growth.

April also offers insights on the transition from individual contributor to leader, the value of mentoring through programs like the National Youth Cyber Defense Competition, and the humility required for strategic career decisions that prioritize long-term growth over short-term comfort.

3 Key Takeaways

> Listening skills matter more than technical expertise for effective IT leadership

> Strategic lateral movement can accelerate long-term career growth

> Managing up requires translating technical reality into business language

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