UPS Transforms AIr Cargo Operations With Data, AI
CIO, Friday, July 25th, 2025
Digital asset tracking and advanced communications are helping the global shipping company leverage AI and ML at its Worldport air hub to reduce costs, improve on-time performance, enhance operational safety, and deliver a better CX.
Worldport, the worldwide air hub for UPS, has made Louisville Muhammad Ali International Airport in Louisville, Kentucky, the third-busiest cargo airport in the US. The 5.2 million square feet facility boasts more than 20,000 employees, 580 aircraft (290 of them large-body UPS jets), and moves about 560,000 packages per hour.
'It's a very intense operation,' says Alp Kayabasi, president of IT at UPS.