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All issuesVolume 329, Issue 1IT Vendor NewsKnowBe4

Anatomy Of A Vishing Scam

KnowBe4, Thursday, August 7th, 2025

I hear about a ton of similar-sounding scam calls, where the scammer is pretending to be from a service you use (or used), offering you a substantial monthly discount (30% or more) if you pay some fee ahead of time.

Sometimes they take the advance fee using your credit card, and sometimes they tell you that you have to get store gift cards.

Who would possibly believe that a legitimate vendor would want them to pay with store gift cards? Hundreds of thousands of people. The scammers wouldn't do it if it didn't work.

The scammers usually have some information on the victims (e.g., name, address, account number) and in some cases, they can actually make payments to their account, which they can verify on the legitimate vendor's website, that later on bounces because they used a fraudulent payment method.

I wrote in the past about this type of scam happening to a close friend, branded in his case as originating from T-Mobile and a similar Comcast scam.

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