Usability And Utility: How Users Establish Usefulness
Okta, Tuesday, August 5th, 2025
Understanding usability may be your missing evaluator when establishing a product's value. Like tech stacks, a human's ability to process information affects product performance. Usability principles streamline how users process information and evaluate how useful a product is.
When thinking about adding more value to a product, we often begin by exploring new features or enhancements to existing ones. What stumps us when we launch a new feature is when it doesn't create the intended impact. Even more challenging is when an enterprise product experiences a drop in user satisfaction. Evaluating usability may be a missing factor in helping predict success.