What Parts Of ERP Will Be Left After AI Takes Over?
CIO, Thursday, August 14th, 2025
Many organizations use agents and copilots to take out the drudgery work often associated with ERP systems, but others see an evolutionary alliance.
AI agents and copilots have begun to transform the way employees interact with ERP systems by reducing much of the repetitive tasks needed to get the most out of the software, observers say.
In recent years, IT analysis firm Forrester and other experts have predicted that ERP systems are ripe for an AI-driven overhaul, and the revolution has begun. AI is helping some companies cut ERP-related manual labor by up to 20%, says Christopher Combs, senior AI business consultant at consulting firm Columbus.
Combs sees AI reshaping ERP systems in five areas: process automation, predictive analytics, decision support, user experience, and adaptive learning.