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All issuesVolume 330, Issue 1IT NewsOperations

How To Make IT Operations More Efficient

Computerworld, Monday, September 1st, 2025

In your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World we learn how to make IT operations more efficient; how CISOs can restore trust after a cyberattack; and why generative AI success may be just around the corner.

Leadership can be a lonely position, and the writers of CIO.com often share insights designed to lighten the load. A good example is a recent article on IT management practices that are certain to kill IT productivity.

It is a popular piece, and it prompted our CIO readers to ask the obvious opposite question: how does a manager increase productivity?

Smart Answers is here for such queries, distilling generations of human insights to give pithy advice. It proposes a blend of strategic approaches such as eliminating waste, simplifying workflows, and standardizing operating models, alongside automation and use of analytics to drive efficiency. And don't sleep on upgrading equipment. Above all Smart Answers recommends continuous monitoring and regular adjustments of efficiency metrics are essential for sustained optimal performance.

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