The Cost Of Complexity: Why Consolidation Remains It's Biggest Missed Opportunity
CIO, Tuesday, September 2nd, 2025
IT leaders don't lose sleep because they have too few tools. They lose sleep because they have too many.
In every IT leadership role I've stepped into, no matter the organization's size or industry, one thing has been guaranteed: cost will always be a topic of discussion.
'Why is IT so expensive?'
'Why are we paying for this tool?'
'Do we really need that service?'
Those are fair questions. But I believe the first question should be: How did we end up here?
A useful reality check: even mature IT organizations estimate 20-30% waste across desktop software, data center software, IaaS/PaaS and SaaS due to overlap, shelfware and mismanagement.