Cloudflare Sets New Standard In Cyberattack Response & Resilience
Cloudflare, Thursday, September 4th, 2025
Recent weeks have seen a jump in cyberattacks targeting major technology companies, with attention focusing particularly on a new string of incidents involving the Salesforce app ecosystem.
Security firms such as Zscaler and Palo Alto Networks, long regarded as stalwarts in enterprise defence, have revealed breaches linked to potentially sensitive data exposed via their support tickets. Cloudflare has joined these ranks following a supply chain incident involving its integrations with Salesloft and Drift.
Cory Michal, SaaS security expert and Chief Security Officer at AppOmni, described the Zscaler and Palo Alto Networks breaches as particularly worrying. "These are particularly concerning because they raise the stakes well beyond typical SaaS compromises, especially where support tickets are involved, since they may contain sensitive materials such as API keys, credentials, and archive files.