Cyber Leaders Must Make Better Use Of Risk Experts
ComputerWeekly, September 16,2025
The Computer Weekly Security Think Tank considers how security leaders can help assure access to the new and innovative cloud tech while minimising risk and ensuring they do not fall foul of regulators.
Clients should have clear expectations of a cloud SLA, and if a provider falls short, they must be held accountable. Equally, clients have a responsibility to understand what the SLA does and does not cover, so they know exactly what they are purchasing.
Too often, disconnects arise when procurement teams negotiate contracts without fully understanding the operational requirements, leaving IT and security teams with an SLA that doesn't meet their needs.