What Wipro's Global CIO Learned About AI Cost Overruns
CIODIVE, Monday, October 6th, 2025
'AI without the right process orchestration is a very expensive experiment,' Kenny Kesar said.
As enterprises weigh AI's up-front costs against the technology's potential long-term value to the business, IT service providers are racing to clear a path for adoption, working through governance issues, accuracy concerns and other hiccups.
'We've learned the hard way,' Wipro's Global CIO Kenny Kesar told CIO Dive. 'We've seen exorbitant bills come out of applications that did or should be nothing.'