AI In HR: Separate Hype From Reality To Achieve Business Goals
Gartner, Thursday, October 16th, 2025
CHROs are turning to AI to transform their HR functions by improving strategic value, efficiency and decision making. However, in trying to implement AI solutions quickly, many CHROs are not following best practices, leading to marginal gains and limiting its impact.
We spoke with Eser Rizaoglu, Senior Director Analyst in the Gartner HR practice, about the latest innovations profiled in the Gartner Hype Cycle for AI in HR to help HR leaders make informed decisions about their investments.
Gartner Hype Cycles provide a graphic representation of the maturity and adoption of technologies and applications, and how they are potentially relevant to solving real business problems and exploiting new opportunities. Gartner Hype Cycle methodology gives a view of how a technology or application will evolve over time, providing a sound source of insight to manage its deployment within the context of specific business goals.