DPIT: Beyond Your ISP Chaos w/ Chris Soucie (New Horizon Communications) - #380 (44:49)
DPIT, Thursday, October 23rd, 2025
Managing internet circuits across multiple locations feels like herding cats-if the cats all had different phone numbers and billing cycles.
Chris Soucie's spent 20 years at New Horizons Communications, and he's breaking down the aggregator model most IT leaders don't know exists. Why? Because aggregators don't spam your LinkedIn inbox with $50 gift card bribes.
From healthcare networks with 45+ locations saving $1.3M annually to retail chains like Five Guys and Birkenstock cleaning up their infrastructure mess-Chris shows how aggregation delivers wholesale pricing, unified billing, and actual path-diverse redundancy. Plus, you get 24/7 US-based NOC support. No more calling 1-800-GO-POUND-SAND and navigating phone trees designed by sadists.