Evaluating The Attack Surface Of AI Chatbots Deployed In Enterprise Settings
Security Boulevard, Tuesday, November 11th, 2025
Artificial intelligence (AI) chatbots, initially seen as simple customer support tools, have gradually taken on central roles in enterprise processes. Just as chatbots help employees locate information or assist customers in real-time, they are also being integrated with internal systems to automate various workflows.
However, with any kind of technology positioned between the user, data and enterprise infrastructure, chatbots introduce new risks because they expand what cybersecurity experts call the 'attack surface' - that is, the number of points at which an unauthorized user could gain access or cause disruption.