Vendor's Secret 'Fix' Made Critical App Unusable During Business Hours
The Register, Friday, December 5th, 2025
Medical software maker also had a vastly unhealthy approach to security
Welcome to another installment of On Call, The Register's Friday column that tries to improve the health of the tech support ecosystem by sharing readers' sickening stories of bringing broken tech back from the brink.
This week, meet a reader we'll Regomize as "Raoul" who told us about his former life as a commercial Linux support consultant.