Agent Adoption: The IT Industry's Next Great Inflection Point
IDC, December 10,2025
The IT industry stands on the brink of one of its most transformative eras, triggering major consolidations in many long-standing sectors and the emergence of major new markets.
IDC's latest research shows that the infusion of autonomy, adaptability, and decision-making into products and services with agentic AI is redefining the very foundation of technology design, delivery, and value creation. It goes beyond an evolution in AI adoption. It's a structural shift that will determine which technology providers lead in the emerging agent economy and which struggle to adapt.