From Guesswork To Ground Truth: Trustworthy Agentic Operations
Techstrong.AI, Tuesday, December 16th, 2025
IT leaders are understandably hopeful about embracing agentic AI, a technology that promises to address unprecedented network complexity while improving network resilience and enterprise security posture.
What is Agentic AI?
According to Gartner, 'Agentic AI refers to a class of systems developed using various architectures, design patterns and frameworks, encompassing both single AI agent and multi-agent designs. These systems are capable of performing unsupervised tasks, making decisions and executing end-to-end processes.'
As AI agents can automate complex processes, technology executives I have spoken with are hopeful that agents will supercharge operations, reduce human error, proactively resolve performance anomalies and respond to security incidents remotely. Agentic operations could complete tasks that used to take hours, days or weeks, in just a few minutes. Yet, alongside unprecedented efficiency comes uncharted risk.