What AI Risks Are Hiding In Your Apps?
Zscaler, Monday, December 15th, 2025
AI is transforming business operations, offering unprecedented productivity, faster decision-making, and new competitive edges. As per Gartner, by 2028, more than 95% of enterprises will be using generative AI APIs or models, and/or will have deployed GenAI-enabled applications in production environments.
At Zscaler, we have witnessed exponential increase in AI transactions, with a 36x increase year-over-year, highlighting the explosive growth of enterprise AI adoption. The surge is fueled by ChatGPT, Microsoft Copilot, Grammarly, and other generative AI tools, which account for the majority of AI-related traffic from known applications.
However, AI adoption and its integration into daily workflows introduces novel security, data privacy, and compliance risks. For the past two years, security leaders have been grappling with shadow AI-the unsanctioned use of public AI tools like ChatGPT by employees. The initial response was often reactive-block the domains and hope for the best-but the landscape has shifted dramatically. AI is no longer just a destination tool or website; it's an integrated feature, embedded directly into the sanctioned, everyday business applications we rely on.