Telecom Ceos Expect A Positive ROI On AI In Three Years
telecompetitor, Friday, January 9th, 2026
A KPMG report found that 84% of telecommunications CEOs expect a positive return on investment (ROI) on artificial intelligence (AI) within three years, including 22% who anticipate an ROI in a year or less.
Sixty-two percent intend to allocate between 10% and 20% of their budgets to AI-related technology.
According to the report, titled 'KPMG 2025: Technology & Telecommunications,' the top operational growth-oriented priority is 'digitization and connectivity,' which was cited by 26% of respondents. KPMG says these efforts are focused on modernizing infrastructure to support 5G, satellite, and software-defined networks, as well as AI-as-a-service and cloud-as-a-service.