Municipal Cyber Risk Unveiled: How MSPs Can Stand Guard
Barracuda Networks, Wednesday, January 14th, 2026
My hometown of Middletown, Ohio recently made local news after hackers disrupted the city's water billing system and other services. The episode raised a timely question: how are cities becoming prime targets, and what can managed service providers (MSPs) and chief information security officers (CISOs) do to protect municipalities?
I spoke with Joshua Copeland, Director of Cybersecurity at Crescendo AI and Professor at Tulane University, about MSPs and municipalities. He's blunt: 'Municipalities aren't hit because they're interesting-they're hit because they're reachable, predictable, and unprepared.' The core remedy, he says, is simple: remove those three advantages from the attacker.