Revolut Introduces A New Way For Customers To Check If They're Speaking With A Real Agent
Bitdefender, Friday, January 16th, 2026
To help counter scammers impersonating Revolut, the company has recently introduced a new Call Identification feature that helps customers verify whether they're speaking with a real Revolut agent.
Revolut's Call Identification feature helps customers verify whether an ongoing call is from Revolut support or from a scammer.
'The new feature detects when a customer opening the Revolut app is on the phone - this includes apps allowing voice calls - and confirms whether they are, or not, talking with a Revolut agent.'
When a customer opens the Revolut app while on a call, the app checks whether that interaction is linked to official Revolut support. The user then receives a clear in-app signal confirming whether the caller is a legitimate Revolut agent.