Digital Proof Of Employment: A New Foundation For Workforce Trust
Okta, Friday, January 23rd, 2026
For today's enterprises, some of the highest risk moments don't happen during login, they happen when someone needs help - especially with the rise of AI tools that clone voices, generate fake identities, and create convincing phishing emails.
Whether an employee is trying to recover a locked account through self-service, regain access after losing a device, or contact IT support for urgent assistance, organizations are forced to answer the same critical question: Is this really who they say they are?
Today, the answer too often relies on manual, fragile methods - knowledge-based questions over Zoom calls, emails from managers, or screenshots of physical badges. All approaches are slow, expensive, and with the rise of AI and generative deepfakes, significantly more vulnerable to sophisticated social engineering. Additionally, the necessity to share more information than necessary creates privacy concerns during what can be stressful moments.