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All issuesVolume 335, Issue 3IT NewsCxO

Seven Tips For Shedding A Back-Office IT Mentality

CIO, Tuesday, February 17th, 2026

Today's CIOs routinely interact with vendors, customers, service providers, and many other front-facing parties. So, now is the time to end that obsolete back-office reputation. Female manager standing at table and addressing her team sitting in meeting room. Focus on hand of businesswoman in table while talking with colleagues in boardroom.

The CIO role is constantly evolving. Proof can be found in the way IT leaders now routinely interact with a wide range of customers, partners, vendors, and other business-focused parties. Still, old views can be hard to shake, particularly when other C-level leaders continue to view the CIO position as a strictly back-office operation.

Are you doing all you can to establish your reputation as a true front-facing leader? Here are seven tips that will help you shed your back-office status forever.

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