Powering The Telco To Techco Evolution Through Polycloud, Agentic AI, And Digital Trust
Red Hat, Sunday, March 1st, 2026
The clock is ticking for communications service providers (CSPs). To survive in the telecommunications (telco) industry, every CSP should consider making steps to transition to a 'techco' model, where CSPs don't just provide connectivity but also software and platform innovation.
StarHub, a leading Singapore CSP, has been driving its own telco-to-techco transformation for the past three years by emphasizing open source innovation, providing the backbone for polycloud agility and driving towards a future state as a trusted service provider (TSP).
Polycloud agility: The engine for real-time OpEx and QoE optimization
In the past, telcos were primarily faced with cost-driven decisions about what workloads ran on premise versus what ran in the public cloud. But for a techco evolution, CSPs like StarHub need to weigh costs with what delivers the best user experience, and what combination of compute, cloud, and platform deliver this balance.