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All issuesVolume 336, Issue 2IT NewsCxO Podcasts

From Submarine Periscopes To The C-Suite W/Roy Cherian (47:16) #405

You've Been Heard, Monday, March 9th, 2026

Roy Cherian is Director of IT at True Manufacturing, a 1,140-person commercial refrigeration company founded in 1945. He's been through the dot-com era, smartphone revolution, and now the AI inflection point across five industries.

The problem? Ninety-five percent of enterprise AI deployments fail to generate ROI. Roy's tired of the fluff. "Don't be a puppet. Don't sprinkle some AI on it and say it'll solve the world's issues."

We get into why organizations skip AI literacy, pick tools before use cases, and treat every problem like a nail because all they have is an AI hammer. Roy breaks down his BlackBerry-to-iPhone analogy for agentic AI, why you need your CISO facilitating (not reviewing), and how to stop pretzeling yourself to executives who still see IT as a support function.

The five percent who succeed are extracting millions. Roy doesn't want to be in the ninety-five percent.

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