Received Someone Else's Confidential Email? Here's What To Do.
KnowBe4, Saturday, March 14th, 2026
When we think about misdirected email, we often put ourselves in the shoes of the sender. After all, nobody wants to tell their manager that they might (however accidentally) be responsible for a data breach. But what you do when you're on the other side of the inbox?
What if I Know the Sender?
Sometimes when we receive an email meant for someone else, it's just spam. While irritating, email from mass marketing lists don't require a response - and you probably wouldn't get an answer anyway. Messages like this can simply be ignored and deleted. If it keeps happening, you can report the sender as junk or spam to block future messages.