Why CIOs Can't Let Users Wait On IT
InformationWeek, Thursday, March 19th, 2026
As citizen development expands, CIOs can't take a hands-off approach and still ensure that technology serves the broader business.
In February, low- and no-code SaaS provider Kissflow reported that 60% of custom applications are being developed outside of IT, and that the global low-code market will reach $186 billion by 2030. A 2025 report from Index, a provider of remote software engineering services, confirms the projection, forecasting a $187 billion low-code market by 2030, and predicting that 80% of low-code users will come from user departments outside IT.