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All issuesVolume 336, Issue 4IT NewsCxO

Is AI The End Of SaaS As We Know It?

CIO, Tuesday, March 24th, 2026

AI's software development capabilities and its ability to gain business function expertise are raising several significant questions for CIOs to answer about their application and customization strategies.

Shares in several prominent public SaaS companies fell approximately 10% heading into February, wiping out $300 billion in value. One of the instigators was Anthropic's release of Claude Cowork with plugins in legal, marketing, and other business functions. Investors also read how AI writes 90% of Claude's code, while technologists noticed that Claude Opus 4.5 and GPT-5.2 Codex hit 80%+ on the SWE-bench Verified benchmark.

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