CIOs Reimagine Software's Future As AI Agents Advance
CIO, Friday, March 27th, 2026
SaaS isn't dying any more than on-premises software, but IT leaders face huge challenges managing all manner of AI as it seeps deeper into the systems that fuel business operations.
Anthropic's inconspicuous release of software plugins in January triggered a furious sell-off of software-as-a-service (SaaS) stocks. Over the next two weeks, the financial markets watched $300 billion in software valuations vanish.
Anthropic's Claude Cowork brings a more user-friendly version of the company's developer-focused Claude Code to business users. The software enables knowledge workers to prompt an AI agent to organize files, create documents, and more. Plugins for Cowork bundle skills, connectors, and subagents aimed at specific business roles, seemingly to automate the knowledge work that fuels billions of dollars in recurring SaaS revenue.