AI Agent Governance: Inside the Glean AWARE Framework (with Cvent's CIO and CISO)
CXOTALK, Friday, March 27th, 2026
CIO Pradeep Mannakkara and CISO Ben Mayrides join CXOTalk to discuss how they're navigating agent security, compliance, and governance using the AWARE framework developed by Glean's Work AI Institute in collaboration with Databricks and Palo Alto Networks. The conversation covers why traditional security architectures fail when applied to non-deterministic agents, how CIOs and CISOs can align on agent risk, and what enterprise leaders should do right now.
Existing security controls do not work for agentic AI
Traditional identity and observability systems were built for deterministic software, not for agents that reason, delegate, and act autonomously, so organizations need purpose-built technical governance, such as the AWARE framework.
Give people a safe runway, then layer in governance
Cvent encouraged all employees to create agents on a platform with embedded security controls, building AI fluency first and adding moderation and metrics as adoption matured.