Goodbye Software As A Service, Hello AI As A Service
information age, Friday, March 27th, 2026
AI as a Service (AIaaS) may replace Software as a Service (SaaS) in the near future. Here's what that means for your organisation
We're moving from Software as a Service to AI as a Service. Instead of a user moving between SaaS platforms to complete a task, with Agentic AI, an agent can call the necessary systems directly and execute the required steps itself.
The next phase of agentic AI is not about enabling single agents to collaborate.
Many organisations are unaware of how to safely design and implement agents. At present, many are just letting them loose and are happy with results, but without realising or planning for the underlying risks.
The role of developers is likely to evolve. Rather than focusing solely on building integrations between systems, they will increasingly design, refine and supervise agent behaviour within defined governance frameworks.