Reducing Software Maintenance Costs With AI
FutureCIO, Wednesday, April 8th, 2026
Software maintenance is often overlooked, yet it remains the backbone of stability for enterprise systems. Software maintenance, as defined by Gartner, involves updating software, adding new functions, fixing bugs and solving problems. When deprioritised, organisations expose themselves to unnecessary risks, such as cyber threats, system outages, and costly emergency fixes.
Over time, systems without upkeep become more fragile, harder to integrate and less adaptable to business change," said Andrew Seow, GVP and Regional GM for Southeast Asia and Greater China at Rimini Street.
Beyond operational risks, poor maintenance strategies can also erode organisational control. According to Seow, vendor control is one of the most pressing concerns.