Five Agentic AI Case Studies For CIO
SearchCIO, Friday, April 10th, 2026
Agentic AI can help organizations automate complex workflows. Explore real stories of what worked, what didn't and what challenges kept CIOs up at night.
TechTarget interviewed five IT leaders about how they deployed agentic AI in enterprise environments:
> PromptCare: Automates patient onboarding workflows to reduce referral-to-appointment time.
> General Assembly: Uses a multi-agent system to accelerate curriculum development, cutting first-draft creation time.
> DXC Technology: Applies agentic AI in the SOC to triage alerts and reduce response times.
> Rimini Street: Implements agentic AI with strong governance controls, using an AI steering committee, access policies and monitoring to manage enterprise-wide adoption.
> Info-Tech: Highlights the need for standardized workflows, multi-agent architectures, customization and ongoing evaluation