Your AI Automation Platform Decision is Missing Someone
Security Boulevard, Thursday, April 16th, 2026
Picture this: your security engineering team spends weeks evaluating AI automation platforms. They run proof-of-concepts, stress-test integrations, and debate which tool makes building playbooks the most elegant experience.
They pick a winner. Deployment goes well. And then, six months later, analyst satisfaction scores are flat, MTTR hasn't moved, and the platform feels like it was designed for someone else.
Because it was.
This is one of the most common and costly mistakes organizations make when selecting an AI automation platform. Security engineering runs the evaluation and builds the automations, but SOC analysts own the day-to-day experience