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All issuesVolume 337, Issue 3IT NewsCxO

Rethinking Business Processes For The Age Of AI

Architecture and Governance, Monday, April 13th, 2026

Over recent decades, the concept of a 'business process' has been the cornerstone of any organization's operating model, defining an ordered sequence of interconnected actions aimed at achieving a specific business goal and creating value for stakeholders (both external and internal).

The need to model business processes as objects of business architecture was driven by a pragmatic goal: to guarantee a repeatable result within an acceptable timeframe and of required quality, while expending minimal resources.

It is no secret that in the current paradigm, business processes are primarily oriented toward regulating human interactions, where people may use automation tools to enhance the efficiency of their tasks. The most popular notation for modeling such processes today is BPMN 2.0.

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