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All issuesVolume 337, Issue 3IT NewsCall Centers

Data Sovereignty Becomes A Double-Edged Sword For UC

Search Unified Communications, Thursday, April 16th, 2026

The growing demand for data sovereignty in UC requires a careful balancing act between the scalability of modern collaboration tools and control over security and privacy.

Organizations increasingly want full control over the data generated by their unified communications platforms.

IT leaders are moving away from basic collaboration features, such as screen sharing and screen blurring, to prioritize flexibility, security and tailored offerings, with security emerging as the most significant concern, according to Omdia's 2026 "Unified Communications and Collaboration" trends report.

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