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All issuesVolume 337, Issue 4IT NewsCxO

Ways CIOs Can Prove To Boards That AI Projects Will Deliver

CIO, Wednesday, April 22nd, 2026

CIOs are shifting from speculative AI projects to demonstrating measurable business value through targeted initiatives and closer collaboration with business peers.

With AI project failure rates reaching 95% and more than half of companies failing to see returns from AI investments, CIOs are changing their approach by focusing on measurable business value rather than perceived productivity gains.

Digital leaders are moving away from moonshot transformational projects and instead targeting practical applications that enhance existing work and drive real business outcomes. Success requires closer collaboration between CIOs and business stakeholders to define value through KPIs that span operational and financial metrics, including employee engagement, customer experience improvements, and decision-making efficiency.

Leading CIOs are establishing cross-functional councils and carefully selecting use cases where AI can deliver tangible results in areas like revenue growth, automation, and customer insights while maintaining human oversight and managing associated risks.

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