You'Ve Been Heard: Common Sense Over Theatrics W/Nick Feczko - 419 (48:00)
You've Been Heard, Friday, April 24th, 2026
Nick Feczko is the new VP of Information Technology at DuBois Chemicals, a specialty chemicals company in Cincinnati. He has twenty-five years in IT across GE Aviation, Fifth Third Bank, and DirecFunds, and he joined DuBois six months ago after deliberately hunting for a leadership team without ego, politics, or theatrics. His pitch on this episode is the opposite of a thought-leadership reel. He wants to make careers out of common sense.
The first half is about what Nick calls Shadow IT 2.0. DuBois launched Copilot on January 1st and the second question every employee asked was whether they could get premium and build their own agents. Nick likes the entrepreneurial energy, but he is clear-eyed about the edges. A sales agent that hallucinates on product compatibility in specialty chemicals is not a cute demo, it is a legal and reputational problem. His answer is a council pulled from across the business, a monthly community of practice, and a rubric that asks whether a use case is actually AI or just RPA with better marketing. Citizen developers bring the context. IT hardens and scales.