How Customer Feedback Shaped Okta for AI Agents
Okta, Friday, May 8th, 2026
Okta developed AI agent security controls through customer collaboration to provide visibility and governance.
Okta's product leaders discuss how customer feedback shaped the development of Okta for AI Agents, a security solution extending the identity platform to treat AI agents as first-class identities.
The rapid feedback loop between Okta and beta customers enabled faster iteration and innovation, exemplified by the development of agent-to-agent connections. The platform addresses three foundational questions: where agents are located, what they can connect to, and what they can do, providing discovery, registration, and least-privileged access controls.
By building security in tandem with customers, Okta shifted to monthly launches instead of quarterly releases to keep pace with AI innovation and evolving threats.