Fort Lauderdale ITSM Insights Meetup - May 2026
Tuesday, May 19th, 2026: 5:30 PM to 7:00 PM
Your IT team keeps fixing the same things. This session is about breaking that cycle.
Boca Raton
Join us in the Fort Lauderdale area for a free, no-pitch ITSM practitioner meetup. This is the kickoff session for South Florida.
This month's session: Tickets Flow. Nothing Changes. A 35-minute deep dive into ITIL 4's Continual Improvement practice - why IT teams stay stuck in firefighting mode, and the practical framework that actually breaks the loop.
What you'll walk away with:
- A method to find your highest-leverage improvement opportunity
- A CI register you can start in a spreadsheet Monday morning
- Three metrics you can pull from your existing ticketing system today
The evening:
- 5:30 PM - Doors open, casual networking
- 6:00 PM - Practitioner session (35 min)
- 6:35 PM - Open discussion and takeaways
- 6:55 PM - Wrap
Who this is for:
IT directors, service desk leads, ITSM managers, VPs of IT, MSP owners - anyone responsible for making IT deliver more value. All experience levels welcome. No ITIL certification required.
No vendor pitches. No certification hard-sells. No slide decks full of theory.
Hosted by Ryan H.