Back Issues This Week → Current Issue → Popular →

All issuesVolume 338, Issue 2IT NewsCxO

How CIOs use AI agents to accelerate revenue growth

CIO, Wednesday, May 13th, 2026

CIOs are deploying AI agents across sales workflows to accelerate revenue growth, reduce manual work, and improve seller productivity.

Enterprise CIOs are increasingly implementing AI agents to accelerate sales and revenue generation, with Gartner estimating 40% of enterprise applications will feature task-specific AI agents by year-end.

These agents help sales teams by conducting prospect research, personalizing outreach, qualifying leads at scale, and automating repetitive tasks like follow-up and pipeline management. Case studies from companies like Samsara, ServiceNow, Akamai, and Workato demonstrate significant gains including 16% better attainment, 300% higher callback rates, three FTEs worth of labor savings, and 20% faster deal progression.

CIOs emphasize that AI agents deliver the most value in well-defined, rule-based, high-volume workflows where consistency and speed matter, though successful deployment requires discipline in operationalization, security, and scaling across the entire organization.

more →  ·  More from CxO →