CIO Influence Interview with Hugo Dozois-Caouette, CTO and Co-founder at MaintainX
CIO Influence, Thursday, May 14th, 2026
MaintainX's CTO discusses AI-powered reporting and overcoming barriers to digital transformation in manufacturing.
Hugo Dozois-Caouette, CTO and Co-founder of MaintainX, discusses how AI-powered reporting capabilities are transforming frontline operations by enabling teams to ask questions in plain language and access real-time insights without manual reporting. He identifies three major barriers to digital transformation: data fragmentation across disconnected systems, workflow mismatches between office-designed tools and shop floor realities, and organizations getting stuck in proof-of-concept phases without operational commitment.
Dozois-Caouette emphasizes that modern CIOs and CISOs should embed AI directly into maintenance workflows to reduce friction, improve data quality, and support execution rather than experimentation, while ensuring security and auditability in industrial environments.
He highlights how AI is already improving IT and networking teams' ability to diagnose issues faster, reduce documentation burden, enable proactive maintenance, and preserve institutional knowledge.