428 - When IT Stops Being IT w/ Luis Oliveira and Jose Antonio Ng
You've Been Heard, Thursday, June 4th, 2026
IT leaders discuss how tech fundamentals transfer across industries while business focus must come before tech.
Jose Ng (CTO at Beyond Air) and Luis Oliveira (Director at T4 Guidance Measurement) explore how IT professionals navigate different industries and business contexts.
The core insight is that while foundational technology principles remain consistent across HVAC, oil and gas, healthcare, and manufacturing, successful IT leadership requires deep understanding of specific business operations.
Both stress that technology investments succeed when business stakeholders champion them to solve concrete pain points rather than IT driving adoption. They highlight crisis moments such as hurricane recovery, database failures, and COVID telehealth scaling that proved technology's business criticality, and warn against becoming the hammer looking for a nail.