AI Works on Averages. You Don't.
Okta, Monday, June 15th, 2026
An Okta design leader argues human judgment remains irreplaceable even as AI optimizes for averages.
Okta design leader Samarth Gupta recounts becoming certified in LEGO SERIOUS PLAY facilitation and using it with 170 designers at a company event. He argues that while AI works on averages, humans work on specifics, illustrating the point by having participants build unique ducks from identical bricks. The piece stresses that identical constraints still produce diverse, individual outputs. In an AI-driven world, leaders must protect time for genuine thinking and critically evaluate AI-generated options.