New Extortion Scam Uses IT Impersonation to Breach Organizations
KnowBe4, Tuesday, June 23rd, 2026
KnowBe4 details a new extortion scam in which attackers impersonate IT support to breach organizations.
This KnowBe4 post describes a new extortion campaign, linked to a group using vishing, in which attackers impersonate IT support to gain access and breach organizations. By posing as help-desk staff, criminals trick employees into granting credentials or remote access.
The post outlines the scam's tactics and the resulting extortion threat. KnowBe4 advises verifying IT requests and training staff to resist impersonation.