Citrix And Twilio Partner To Enhance Virtualized Engagement Center Experience
Citrix News, Thursday, July 27,2023
Citrix has joined forces with Twilio, a global leader in customer engagement software. This partnership represents our commitment to providing integrated, high-performance solutions for your Citrix DaaS and Twilio Flex environments.
Many of you are already leveraging Twilio Flex, an industry-leading customer engagement platform, within your Citrix DaaS environments to provide timely support to your customers. Today, we're excited to elevate your experience by announcing Twilio Flex integration with our Citrix Unified Communication (UC) Optimization SDK. This Twilio innovation in tandem with Citrix virtualization, security, and user experience technologies truly makes this optimization an incredibly promising option for organizations looking to enhance and secure their call centers.