What's New with the Citrix ITSM adapter for ServiceNow
Citrix News, Thursday, November 9,2023
The Citrix ITSM adapter for ServiceNow breaks the silos between your IT management team and Citrix administration team. It helps you improve automation at your organization in a number of ways.
It provides self-service capabilities for Citrix resources, out-of-the-box Citrix VDI and DaaS workflows, centralized management of Citrix events and notifications, and custom activities in the ServiceNow automation platform.
We have introduced quite a few exciting features to the Citrix ITSM Adapter for ServiceNow in the latest release. Let me walk you through these new features in the following sections to see how you could benefit from them.