InformationWeek: Going Beyond IT -- How to Make ESM a Reality (Jan. 9th)
Tuesday, January 9th, 2024: 1:00 PM to 2:00 PM
When it comes to IT Service Management (ITSM) platforms, many teams are looking to improve the lives (and productivity) or their IT service desk techs. These teams often support multiple systems for HR, marketing, facilities and more, in addition to the IT technology and tools. With Enterprise Service Management (ESM) you can ease the drain on your IT resources and improve service outcomes.
Virtual
Amidst increasing demands on IT teams and budget constraints heading into 2024, many IT leaders are looking for ways to work smarter - leveraging no-code software, integrations hubs and automation.
You'll leave knowing:
- Key drivers for ESM and how to make your business case
- Primary departmental areas to target for ESM expansion
- ESM Shopper's guide that includes all you need to know
- Why no-code matters - enabling the enterprise
- How to build an enterprise integration strategy
- How to use no-code tools to automate across enterprise systems
Join the speakers and walk through key market trends and a simplified roadmap for ESM adoption!
Hosted by InformationWeek