Mitigating The Crowdstrike Outage: Guidance For Citrix Customers
Citrix News, Friday, July 19th, 2024
This blog contains high-level guidance for Citrix admins to recover their environments from the July 19 CrowdStrike outage. These recommendations are subject to change and may be updated.
Recommendations for Citrix customers currently impacted by the CrowdStrike outage
Citrix DaaS (Citrix Cloud) customers: Citrix Cloud services were not impacted by this outage. For customers using DaaS with Workspace and Gateway Service, your first priority is to restore IT-managed infrastructure (AD, etc.) and Cloud Connector servers. Once Cloud Connectors are back online, move on to evaluating and remediating VDAs.