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All issuesVolume 319, Issue 1IT Vendor NewsCitrix

Introducing The New Connection Strength Indicator: Say Goodbye To Connectivity Woes!

Citrix News, Monday, September 30th, 2024

Help desk tickets are expensive. High levels of support tickets decrease user productivity and increase support costs.

End user experience issues are some of the highest contributors to support tickets - but what if it didn't have to be this way? What if your end users were empowered to self-service their own connectivity issues, solving the problem without even needing to contact the help desk?

We're excited to introduce a game-changing feature designed to simplify the troubleshooting experience: the Connection Strength Indicator (CSI).

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